Product Features

Everything you need to never miss a call

Your AI receptionist handles calls with trade-specific intelligence, books appointments automatically, and qualifies every leadβ€”so you focus on the work that pays.

Core Capabilities

Understands your trade

Unlike generic answering services, Telphi speaks your language

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Natural UK Voices

Professional UK accents that sound human, not robotic. Handles natural conversations and understands regional dialects and trade terminology.

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Trade-Specific Knowledge

Trained on plumbing, electrical, building, and other trade-specific terminology. Asks the right questions to gather job details you actually need.

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Custom FAQ Handling

Answers your most common questions about pricing, availability, service areas, and more. Train it once, use it forever.

Always Available

24/7 instant availability

Capture opportunities when competitors send callers to voicemail

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After-Hours Coverage

Captures evening, weekend, and bank holiday inquiries. Emergency jobs go straight to your phone, everything else waits until morning.

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Zero Hold Times

Every caller gets answered immediately. No busy signals, no waiting on hold, no missed opportunities during your busy periods.

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Unlimited Simultaneous Calls

Handle 10 calls at once when you're swamped. Your AI receptionist never gets overwhelmed or needs a break.

Smart Filtering

Automated lead capture and qualification

Stop wasting time on unqualified callers

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Lead Screening

Filters callers by service area, job type, and budget. Only qualified leads make it to your callback list.

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Structured Call Information

Every call summary includes customer details, job description, urgency level, and location. No more scribbled notes or missing information.

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Instant Notifications

Push notifications, SMS, and email alerts for every call. Review full transcripts and recordings from your phone on-site.

Full Automation

Appointment and quote automation

Book jobs whilst you work without lifting a finger

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Calendar Integration

Syncs with Google Calendar and Outlook. Books appointments directly into available slots with zero double-bookings.

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Dynamic Quote System

Provides instant quotes based on your custom pricing rules. Caller gets a ballpark figure immediately, you approve final quote later.

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Smart Call Routing

Forwards urgent calls to your mobile whilst filtering time-wasters. You decide what counts as urgent, AI handles the rest.

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Custom Business Rules

Set your service areas, working hours, job types, and pricing. Telphi applies your rules consistently to every caller.

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Mobile App Access

Review calls, approve quotes, and update your availability from anywhere. Everything you need in one app.

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Minutes to Setup

No complex configuration or training required. Answer a few questions about your business and start taking calls in under 10 minutes.

Works With Your Tools

Seamless integrations

Connects to the tools you already use

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Calendar Systems

Google Calendar, Outlook, and Apple Calendar integration. Two-way sync keeps your schedule up-to-date automatically.

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Phone Systems

Forward your existing number or get a new UK local number. Works with any phone providerβ€”no complicated setup required.

Start capturing every lead

Join UK tradespeople who never miss a customer call

Download on the App Store
Free 14-day trial β€’ No credit card required